Job Summary
A company is looking for an Accounting Specialist to provide advanced technical assistance to customers' accounting staff using property management solutions.
Key Responsibilities
- Become a subject matter expert on relevant accounting products and processes
- Provide advanced technical support to customers via phone, tickets, and emails
- Collaborate with internal teams to address customer needs and improve procedures
Required Qualifications
- Bachelor's Degree in Accounting or related business degree
- 2+ years of work experience in an accounting role, preferably in technical support
- Strong technical, analytical, and problem-solving skills
- Ability to learn software quickly and adapt to change
- Proven passion for providing an exceptional customer experience
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