Job Summary
A company is looking for a Team Lead, AR Follow Up.
Key Responsibilities
- Supervise the account resolution process and implement proactive steps to avoid escalations
- Ensure offshore resources follow up on unresolved claims and take appropriate actions for payment resolution
- Monitor reports for trends, escalate issues, and provide guidance and training to offshore resources
Required Qualifications
- High School Diploma or GED required
- Preferred medical billing experience
- 2+ years of office experience with a focus on problem solving and research
- Prior computer experience is required
- Ability to summarize important details in account notes
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