Customer Success Consultant

Job Summary

A company is looking for a Customer Success Consultant to ensure a successful client experience through collaboration and communication.

Key Responsibilities

• Maintain and manage relationships with multiple clients
• Collaborate with internal teams to ensure client satisfaction and facilitate project plans
• Identify upsell opportunities and provide high-level customer service by resolving issues efficiently

Required Qualifications

• Bachelor's Degree, or equivalent, preferred
• 4+ years of Client/Account management or related experience
• General understanding of project management procedures
• Proficient in Microsoft Word, Outlook, and Excel