Dynamics CRM Customer Engineer

Job Summary

A company is looking for a Microsoft Dynamics CRM Customer Engineer.

Key Responsibilities

• Establish trusted advisor relationships with key stakeholders at assigned customers
• Develop and execute service delivery plans to ensure best practice execution and customer success
• Deliver technical training and assist in enhancing training materials based on customer feedback

Required Qualifications

• Fluency in English and effective communication skills
• Experience in consulting and customer-facing roles
• Deep technical knowledge of Dynamics CRM, including infrastructure, deployment, and customization
• Experience with Dynamics 365 Customer Engagement Online and Power Platform
• Strong understanding of performance tuning and troubleshooting related to business applications