Associate Customer Success Manager

Job Summary

A company is looking for an Associate Customer Success Manager (Remote).

Key Responsibilities

• Provide consultative onboarding to customers, ensuring engagement and understanding of products
• Collaborate with account managers to develop and execute tailored customer success plans
• Maintain and build relationships with customers to ensure solutions meet their needs

Required Qualifications

• Bachelor's degree or equivalent experience
• Experience in the information industry, preferably in a customer success, sales, or consulting role
• Able to work both independently and collaboratively as part of a team
• Self-motivated with the ability to manage a territory independently
• Demonstrated analytical skills with decision-making abilities