Billing Operations Supervisor

Job Summary

A company is looking for a Supervisor, Billing & Operations to oversee billing processes and enhance operational efficiency.

Key Responsibilities

• Manage and mentor a team of billing professionals, promoting continuous improvement and collaboration
• Supervise billing activities, conduct audits, and implement solutions for operational efficiency
• Act as a subject matter expert, providing training and support while analyzing data for actionable insights

Required Qualifications

• Bachelor's degree in Accounting, Business Administration, or equivalent work experience
• 7+ years of experience in billing operations or financial systems management, preferably in telecommunications
• Strong leadership and project management skills, with the ability to manage multiple priorities
• Comprehensive knowledge of billing systems and processes, including system conversions
• Familiarity with telecommunication industry practices and regulatory compliance