Chargeback Operations Team Lead

Job Summary

A company is looking for a Chargeback Operations Team Lead.

Key Responsibilities

• Manage daily chargeback operations and team performance
• Analyze data to identify fraud trends and recommend process improvements
• Coach team members and ensure adherence to department processes and policies

Required Qualifications

• Minimum one year of management experience in e-commerce or banking
• Bachelor's degree from an accredited institution
• Proficiency in word processing and spreadsheet software
• Experience analyzing data and making impactful decisions
• Knowledge of chargeback processing and fraud prevention is preferred