Client Success Director

Job Summary

A company is looking for a Client Success Director responsible for leading a team to ensure client satisfaction and account growth.

Key Responsibilities

• Prioritize retention, satisfaction, and growth of managed accounts
• Act as a strategic advisor by identifying business opportunities and executing plans
• Lead and develop a team of Client Success Managers and Senior Client Success Managers

Required Qualifications

• 5+ years of digital marketing experience, including campaign strategy and performance analysis
• 2+ years in a leadership role with experience in team development
• Proven ability to resolve client issues and drive client results
• Experience managing multiple situations and prioritizing effectively
• Knowledge of small business operations and challenges