Job Summary
A company is looking for a Triage Technician who will manage incoming phone calls to de-escalate and troubleshoot issues for customers.
Key Responsibilities
- Build and maintain relationships with nurses, physicians, and caregivers
- Manage incoming phone calls and emails
- Update consumer profiles and medication administration records
Required Qualifications
- Minimum one year experience in a retail or long-term care pharmacy; 3 years preferred
- Must possess a valid Connecticut State Board of Pharmacy Technician License
- Must obtain State Board of Pharmacy Technician License within first 30 days of employment
- Experience with FrameworkLTC and DocuTrack preferred but not required
- Understands basic pharmacy language to interpret prescriptions
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