Customer Onboarding Specialist

Job Summary

A company is looking for a Customer Onboarding Specialist to guide new account launches through a seamless onboarding process.

Key Responsibilities

• Plan and coordinate the logistics of new prospects onboarding, including scheduling and preparing setup
• Lead communication with various stakeholders and departments, ensuring accountability to meet deadlines
• Create and implement a clear onboarding process tailored to different network levels

Required Qualifications

• 2-3 years of experience in project management
• Familiarity with project management tools such as Asana, Google, or Jira
• Basic knowledge of tracking integration (pixels, postbacks, and MMPs)
• Experience working with cross-functional teams
• Strong organizational skills and ability to manage multiple projects simultaneously