Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to handle patient inquiries and ensure a positive experience.

Key Responsibilities:

• Answer inbound calls from patients in a call center environment
• Handle a high volume of incoming calls, addressing requests for appointments, insurance questions, and more
• Perform other duties as assigned

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of experience in a related environment using phones and computers
• Experience with computer systems and ability to learn new software
• Flexibility to work any 8-hour shift during normal business hours, including potential overtime or weekends