Healthcare Help Desk Representative

Job Summary

A company is looking for a Help Desk Representative - Healthcare - Remote US.

Key Responsibilities

• Provide consultancy on insurance and healthcare policies in compliance with state and federal laws
• Investigate and adjudicate claim characteristics and respond to provider appeals
• Advise healthcare groups and officials on issues related to insurance and healthcare programs

Required Qualifications

• 2-4 years of working experience in related fields
• Office administrative experience and skills
• Intermediate-level knowledge of operating systems
• Self-motivated with time management and organizational skills
• Ability to read and interpret moderately complex documents related to healthcare guidelines