Onboarding Specialist

Job Summary

A company is looking for an Onboarding Specialist responsible for customer implementation activities.

Key Responsibilities

• Coordinate customer transition from contract signing through system setup, implementation, and training
• Schedule and monitor all new customer implementation activities and provide training as part of the onboarding process
• Conduct consultative calls and perform quality assurance and testing for customer imports

Required Qualifications

• Bachelor's degree preferred or equivalent education and experience
• 1-3 years of experience in education/training, support, product management, or related fields
• Strong project management skills with the ability to manage multiple tasks under tight deadlines
• Experience working with software and technology applications
• Proficient in Word, Excel, and Microsoft Outlook