Remote Bilingual Healthcare Associate

Job Summary

A company is looking for a Remote Bilingual Healthcare Call Center Associate.

Key Responsibilities

• Answer high-volume inbound customer calls and make outbound calls for a Patient Assistance Program
• Utilize training and resources to address patient and healthcare provider inquiries
• Complete required application and reorder documentation while meeting performance goals

Required Qualifications

• High School Diploma or equivalent required
• 1-2 years of customer service experience required; call center experience preferred
• Must be fluent in English and Spanish
• Must pass typing and customer service assessments
• Established home internet connectivity with minimum speed requirements