Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Email Support) to provide assistance and process inquiries from customers.

Key Responsibilities

• Interact with customers daily via email regarding inquiries about products and services
• Address retail customer service inquiries primarily for English-speaking markets
• Encourage customers to purchase higher-priced items and upgrades

Required Qualifications

• Fluency in verbal and written English; additional language is a plus
• Customer service experience preferred
• Amenable to working the graveyard shift, including weekends
• Excellent time management and documentation skills
• High-speed, stable internet connection