Job Summary
A company is looking for a Senior Claims Business Process Analyst.
Key Responsibilities
- Conduct research and root cause analysis for claim quality remediation
- Perform capacity planning and reporting, ensuring data integrity and process optimization
- Create and edit requirements and facilitate the development of process documentation
Required Qualifications
- High School Diploma / GED
- At least 2 years of experience in analyzing and solving customer problems in an office setting
- Ability to multi-task and understand multiple products and benefits
- Moderate proficiency with computers and the ability to learn new complex systems
- Flexibility to work any of the 8-hour shift schedules during normal business hours
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