Senior Manager, Content Strategy

Job Summary

A company is looking for a Senior Manager, Content Strategy.

Key Responsibilities

• Develop and execute comprehensive content strategies aligned with business goals
• Lead the creation of a unified help center and support internal content delivery
• Manage content calendars and workflows for efficient production

Required Qualifications

• 10+ years of experience in content strategy, with at least 2 years in management
• Bachelor's degree in Marketing, Communications, Journalism, or a related field
• Experience with contact center frontline teams or large-scale content agencies preferred
• Proven ability to create content strategies that drive engagement and growth
• Skilled in marketing technology and data analysis for content performance optimization