Senior Salesforce Business Analyst

Job Summary

A company is looking for a Senior Salesforce Business Analyst.

Key Responsibilities

• Plan and facilitate discovery workshops to capture requirements and future goals
• Conduct comprehensive technical assessments and document findings with recommendations
• Create a phased expansion roadmap and mentor client staff on Agile practices

Required Qualifications

• Bachelor's degree in Business, Information Technology, Healthcare Informatics, or related field (Master's preferred)
• 10+ years of Salesforce business-analysis experience, including three or more full-lifecycle implementations
• Deep expertise in configuring Salesforce Service Cloud and/or Public Sector Solutions in healthcare environments
• Active Salesforce Administrator and Service Cloud Consultant certifications
• Prior client-facing leadership on healthcare IT or Medicaid projects