Specialty Reservations Representative

Job Summary

A company is looking for a Specialty Reservations Representative/Call Center to serve as a liaison between the company and its customers.

Key Responsibilities

• Research and resolve customer inquiries related to car rental reservations
• Ensure all customer interactions adhere to company policies and standards
• Input data accurately into company systems for tracking customer records

Required Qualifications

• High School diploma and a minimum of 2 years of experience in a customer care environment or inside sales
• Previous work-from-home experience is preferred for remote roles
• Ability to handle complex customer issues while maintaining a positive attitude
• Strong analytical and organizational skills
• Must maintain a distraction-free work environment for remote positions