Student Success Coach

Job Summary

A company is looking for a Student Success Coach to provide support and guidance to students throughout their educational journey.

Key Responsibilities

• Provide student support from enrollment through graduation, addressing inquiries and concerns
• Offer technical assistance related to various online platforms and onboarding for new students
• Maintain proactive communication with students to enhance their success and manage at-risk individuals

Required Qualifications

• Bachelor's degree is required
• Customer service experience is required
• Knowledge of MS Office: Word, Excel, and Outlook
• Ability to multi-task and meet deadlines with a high level of accuracy
• Proven ability to build rapport with students