Training Manager

Job Summary

A company is looking for a Manager, Training to enhance the performance and quality of Operations Configuration staff through effective training programs.

Key Responsibilities:

• Manage training and educational programs for the Claims and Configuration department
• Assess and identify individual or group training needs
• Analyze training program effectiveness and prepare reports and recommendations for management

Required Qualifications:

• Bachelor's degree in a related field or equivalent experience
• 5+ years of training experience, preferably in a managed care/insurance environment
• Familiarity with computer-based training tools and technology-based training platforms
• Knowledge of training methodologies and adult learning styles
• Previous leadership experience managing cross-functional teams or supervisory roles