Salesforce Data Governance Manager

Job Summary

A company is looking for a Salesforce Customer Data Governance - Senior Manager.

Key Responsibilities

• Manage customer data processes to ensure compliance with data governance policies across Salesforce and related systems
• Develop and maintain a comprehensive Customer Data Dictionary, defining key data elements and business rules
• Collaborate with various departments to align data processes with business objectives and oversee data quality maintenance

Required Qualifications

• 7+ years of professional experience, with 4+ years in Salesforce data management or CRM data governance
• Understanding of Salesforce Sales Cloud and customer data model design
• Knowledge of data governance frameworks and data quality metrics
• Proficiency in case and issue management tools, particularly Salesforce Cases
• Bachelor's Degree in Information Systems, Business, Data Management, or related field