Senior Client Care Analyst

Job Summary

A company is looking for a Sr Client Care Analyst specializing in Onboarding and Compliance Support, working remotely in the US.

Key Responsibilities

• Support backend administrative tasks and record keeping for HR onboarding
• Assist management with process improvements and provide ad hoc reporting to clients
• Maintain documentation and compliance related to drug and alcohol testing in the preemployment process

Required Qualifications

• Bachelor's Degree preferred with 2-5 years of relevant experience, or a combination of experience and education
• Proficiency in Smartsheet and developing processes within it
• Prior administrative experience, particularly in quality and compliance support
• In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook
• Ability to analyze solutions using technical experience and apply appropriate judgment