Social Media Manager

Job Summary

A company is looking for a Social Media Manager, Channel Communications.

Key Responsibilities

• Monitor emerging issues across all social media channels and assist with reporting and data collection
• Manage regional team performance, provide coaching, and initiate workflow improvements
• Develop and deliver training materials and support cross-functional communication initiatives

Required Qualifications

• 5 years of experience in social media crisis management and rapid response
• 5 years of experience managing teams and cross-functional communications
• Bachelor's Degree preferred
• Experience in communications, customer service, strategy, and project management
• Strong leadership skills with a proven track record in a fast-paced environment