Account Management Coordinator

Job Summary

A company is looking for a Coordinator, Account Management.

Key Responsibilities

• Manage customer outreach through various channels including email, phone, and live chat
• Handle an average of 10-15 customer cases and answer 15-20 incoming calls daily
• Participate in team huddles and cross-departmental meetings as the Managed Care point person

Required Qualifications

• Bachelor's degree preferred or equivalent work experience
• 1-3+ years of previous customer service experience preferred
• Prior computer experience using Microsoft Office systems required
• Managed care, reimbursement, and in-store pharmacy experience preferred