Account Protection Associate

Job Summary

A company is looking for an Account Protection Associate - Triage.

Key Responsibilities

• Field investigative and verification calls to identify potential fraudulent activity and manage escalated issues
• Process pending credit applications and contribute to new fraud claims intake using various software applications
• Maintain knowledge of evolving fraud trends and prioritize tasks to meet operational goals

Required Qualifications

• High School Diploma or GED
• 0-1 years of experience in Account Protection or Fraud
• Proficiency in operating multiple software applications simultaneously
• Ability to work in a call center environment with a flexible schedule
• Willingness to participate in training sessions and meetings