Job Summary
A company is looking for a Team Lead, Accounts Receivable Services.
Key Responsibilities
- Assist global team members and provide initial training on the client host system
- Track productivity and quality of Accounts Receivable Representatives and identify areas for improvement
- Follow-up with payers to ensure timely resolution of outstanding claims and manage the appeals process
Required Qualifications
- High School diploma or equivalent required
- Experience in insurance collections and knowledge of the denied claims and appeals process
- Experience with training new users and practice management systems, preferably EPIC PB, Allscripts, or Cerner
- Extensive knowledge of individual payor websites and medical terminology
- Proficiency with MS Office, including basic Excel skills
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