Agency Inquiry Consultant

Job Summary

A company is looking for an Agency Inquiry Consultant I - (Remote).

Key Responsibilities

• Proactively develop and distribute clarifying materials that address recurring inquiries
• Track inquiries via the Finance Log tool and assist in creating inquiry metric reporting
• Support business partners and agency owners with timely and accurate responses to inquiries

Required Qualifications, Training, and Education

• Early career professional experience in administrative or support services
• Ability to work independently and remotely
• Experience in data tracking and reporting
• Familiarity with agency programs and related inquiries
• Experience in customer service roles