Agency Operations Representative

Job Summary

A company is looking for an Associate Agency Operations Representative.

Key Responsibilities

• Serve as the primary contact for agents and distribution partners regarding appointments and commission inquiries
• Process agent appointment requests and commission inquiries accurately and in a timely manner
• Develop and maintain positive relationships with internal and external customers while ensuring excellent customer service

Required Qualifications and Education

• High School diploma or equivalent experience required
• Strong organizational skills with the ability to prioritize multiple tasks
• Ability to thrive in a fast-paced, metrics-driven environment
• Proficient computer and keyboard skills
• Ability and desire to mentor team members when called upon