Customer Support Assistant

About Us:
At Hype Tier, we specialize in delivering high-quality customer engagement and operational solutions that drive growth and streamline business performance. Our team is passionate about combining precision and customer satisfaction to provide the best service possible. With a commitment to innovation and excellence, we help businesses scale with confidence.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred

• Previous experience in customer service, administrative support, or a related field

• Excellent communication and problem-solving skills

• Strong attention to detail and organizational abilities

• Ability to remain calm under pressure and handle multiple tasks simultaneously

• Proficient in Microsoft Office and customer service software (training provided)

Benefits

• Competitive annual salary ($51,000 – $55,000)

• Opportunities for professional development and growth within the company

• Health, dental, and vision insurance plans

• Paid time off and holidays

• Dynamic and supportive team environment

• Convenient office location in downtown Boston