Junior Account Representative

About Us

Nexmos Design is a forward-thinking design company based in Orlando, FL, dedicated to delivering innovative and impactful design solutions. We specialize in creating user-centered experiences across a wide range of industries. Our team is committed to excellence, creativity, and client satisfaction. At Nexmos Design, we value professionalism, integrity, and the development of our people.

Job Description

As a Junior Account Representative at Nexmos, Design, you will be the key point of contact between our clients and internal teams. Your role will focus on managing client relationships, understanding their needs, and ensuring that our services meet and exceed expectations. This is an excellent opportunity to grow your career in account management within the design industry.

Responsibilities

• Build and maintain strong relationships with clients to understand their goals and requirements

• Coordinate with internal design and project teams to deliver projects on time and within scope

• Assist in preparing proposals, presentations, and reports for clients

• Monitor account performance and provide regular updates to clients and management

• Identify opportunities for account growth and upselling of services

• Handle client inquiries and resolve issues promptly and professionally

• Maintain accurate records of client communications and transactions

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred

• 1-2 years of experience in account management, sales, or client services (design industry experience is a plus)

• Strong communication and interpersonal skills

• Excellent organizational and time management abilities

• Ability to multitask and work collaboratively in a fast-paced environment

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• Detail-oriented with problem-solving skills

Benefits

• Competitive salary of $65,000 – $70,000 per year

• Opportunities for professional growth and career advancement

• Health, dental, and vision insurance

• Paid time off and holidays

• Supportive and collaborative work environment

• Training and development programs