Amazon Prime Video Support Executive – Remote Role (No Office Required)

Job Title: Amazon Prime Video Support Executive – Remote Role (No Office Required)

Location: Remote – Open to Qualified Candidates in Worldwide.

Job Type: Full-Time / Part-Time

Experience Level: Entry-Level to Mid-Level

Salary: $15 – $24/hour /month (based on location and experience)

Job Overview

Amazon is hiring Remote Prime Video Support Executives to assist customers with streaming, subscription, billing, and technical issues related to Amazon Prime Video. If you love movies, shows, and helping people, this is the perfect work-from-home role—no office commute required.

This is a great opportunity for customer-focused individuals who are tech-savvy and comfortable troubleshooting streaming or account-related issues in real-time.

Key Responsibilities
• Assist customers with Prime Video account setup, subscriptions, and payments
• Troubleshoot streaming issues across web, mobile, and smart TV devices
• Handle inquiries about content availability, parental controls, and playback errors
• Educate customers on Prime Video features, navigation, and upgrades
• Maintain accurate records of interactions using internal tools
• Provide empathetic, fast, and effective support through chat, email, or voice

Qualifications and Requirements
• High school diploma or equivalent (Bachelor’s preferred)
• Prior experience in customer support or help desk roles is a plus
• Strong written and verbal communication skills
• Familiarity with video streaming platforms or digital content services
• Ability to multitask across systems and handle customer queries with patience
• Quiet work environment and reliable internet connection

Benefits
• Fully remote – work from home with flexible scheduling
• Paid training and performance-based incentives
• Career growth opportunities with Amazon’s global support network
• Health benefits (for eligible employees)
• Employee discounts on Amazon products and services
• Work with a global brand in a fast-growing digital entertainment sector

How to Apply

Submit your updated resume and mention your availability and any experience with customer service or streaming platforms. Shortlisted candidates will receive a skills test and a virtual interview invite.

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