Application Support Analyst

Job Summary

A company is looking for an Application Support Analyst - Intermediate.

Key Responsibilities

• Organize and lead multi-functional teams during service disruptions and new product implementations
• Perform code upgrades independently and master multiple subject matter areas
• Document best practices and maintain Standard Operating Procedures while suggesting process improvements

Required Qualifications

• Bachelor's degree in a technical field such as computer science or computer engineering
• 2-4 years of relevant experience
• Advanced troubleshooting skills in a mission-critical production environment
• Experience in IT customer service and problem management resolution