Arbitrator I

Job Summary

A company is looking for an Arbitrator I to resolve customer complaints and ensure compliance with arbitration policies.

Key Responsibilities

• Review customer claims to verify compliance with arbitration policies
• Investigate basic cases and interface with various departments during the complaint resolution process
• Prepare communication for resolution and mediate disputes to reach mutually acceptable solutions

Required Qualifications

• A high school diploma or GED and less than 2 years of related experience
• Accuracy and attention to detail
• Organizational and time management skills
• The ability to adapt in a fluid and changing environment
• Preferred: 1+ years of automotive or body shop experience