Arizona Licensed Service Agent

Job Summary

A company is looking for a Part-Time Service Agent I.

Key Responsibilities

• Contact blood donors via telephone to recruit for blood donation and update donor records
• Schedule appointments and provide a positive service experience to maximize donor show rates
• Maintain daily production standards and develop knowledge of donor criteria to inform eligibility

Required Qualifications

• Must commit to 90 days of uninterrupted employment and adhere to the specified schedule
• High school diploma or equivalent (GED) is required
• Minimum one year of related experience in telemarketing, customer service, or call center is required
• Proficient in using multiple computer applications simultaneously in a fast-paced environment
• Desire to learn about blood donations and promote within the organization