Associate Account Manager

Job Summary

A company is looking for an Associate Account Manager focused on SMB client renewals and growth.

Key Responsibilities

• Manage a high-volume portfolio of SMB clients, ensuring timely contract renewals and identifying upsell opportunities
• Act as the primary commercial contact for assigned accounts, emphasizing satisfaction, retention, and growth
• Collaborate with various teams to resolve issues and maintain accurate records in Salesforce.com

Required Qualifications

• 1-3 years of experience in account management, sales support, customer success, or a related client-facing role
• Basic understanding of value-based selling principles and a desire to develop sales and relationship management skills
• Proficient in Salesforce.com or other CRM systems
• Bachelor's degree preferred or equivalent combination of education and experience
• Self-starter who thrives in a fast-paced, performance-driven environment