Associate Support Technician

Job Summary

A company is looking for an Associate Support Technician to provide technical support for internal users.

Key Responsibilities

• Install, configure, maintain, and troubleshoot device and application delivery technologies
• Package and ship IT equipment to employees, and manage device provisioning and decommissioning
• Act as a liaison with business units to gather requirements and deliver appropriate technology solutions

Required Qualifications

• Experience with device pre-provisioning and decommissioning
• Skill in identifying and resolving hardware and software issues
• Ability to work effectively in teams and ensure security and privacy measures
• Must be able to work remotely with a high-speed internet connection in the United States
• Advanced technical understanding of hardware and software is preferred