Bilingual Call Center Specialist

Job Summary

A company is looking for a Call Center Specialist - Remote - Part-Time (20 Hours) - Bilingual REQUIRED (Spanish/English) - $21.

Key Responsibilities

• Provide quality customer service to internal staff and external patients
• Manage calls by scheduling appointments and addressing patient requests
• Maintain confidentiality while demonstrating proficient data entry and knowledge of insurance billing

Required Qualifications

• Bilingual in English and Spanish
• Associate's Degree OR Medical Assistant Certification + 1 Year Experience
• Experience in a Call Center or busy phone system
• Electronic appointment scheduling experience
• Access to reliable, high-speed Internet for remote work