Bilingual Contact Center Agent

Job Summary

A company is looking for a Contact Center Agent - Bilingual - Spanish.

Key Responsibilities

• Make 250+ outbound calls daily to prospective students to gauge their interest in furthering their education
• Warm transfer calls to Admissions Representatives for interviews with prospective students
• Maintain a high contact rate with new student prospects while managing multiple live chats

Required Qualifications

• High School Diploma or equivalent
• 1-2 years of experience in an outbound call center or phone sales environment
• Proficient in using computer technology, including Zoom, CRM, and Live Chat
• Ability to multitask and work independently in a fast-paced setting
• Willingness to adhere to company policies regarding schedules and attendance