Bilingual Customer Service Agent

Job Summary

A company is looking for a Bilingual Customer Service Representative.

Key Responsibilities:

• Manage inbound and outbound calls efficiently
• Assist clients with claims, doctor changes, and inquiries
• Maintain accurate records of conversations in the call center database

Required Qualifications, Training, and Education:

• Bilingual (Required)
• Customer service experience
• Willingness to learn and adapt
• Compassion and a strong work ethic
• Computer literacy