Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual English and Spanish Customer Service Representative.

Key Responsibilities

• Handle 100 inbound/outbound phone calls daily to assist customers
• Document all interactions accurately in the relevant database
• Research and resolve complex customer issues across multiple databases

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• 1+ years of experience in a high-volume call environment
• 1+ years of customer service experience
• Bilingual fluency in English and Spanish