Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities:

• Provide information about SNAP EBT transactions to customers
• Deliver exceptional customer service by addressing inquiries and resolving complaints
• Maintain product knowledge and document customer interactions accurately

Required Qualifications:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Bilingual in English and Spanish
• Computer/technology savvy with the ability to manage multiple tasks
• Excellent attendance record