Bilingual Spanish Customer Service Representative

Job Summary

A company is looking for a Remote Bilingual Spanish Call Center Customer Service Representative.

Key Responsibilities

• Serve as the initial contact for inquiries related to the NJ Family Care Program
• Document enrollment requests, status changes, and complaints accurately
• Maintain proficiency in program policies and provide accurate information to customers

Required Qualifications

• Basic understanding of call center environments and customer service roles
• High School diploma or GED
• Ability to work effectively with diverse backgrounds
• Background and drug screening required