Bilingual Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative - Remote (Bilingual: Spanish/English).

Key Responsibilities

• Provide inbound customer support and technical assistance regarding products and services
• Resolve technical issues related to hardware, software, and client products
• Track and document customer interactions in databases

Required Qualifications

• Fluency in both Spanish and English
• 1+ year of customer service experience
• A high school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Proficiency in using technology and strong computer navigation skills