Billing Assistant

Job Summary

A company is looking for a Billing Assistant to join their growing team.

Key Responsibilities

• Monitor edits to user accounts and update billing subscriptions accordingly
• Provide customer support via email or phone for client inquiries related to invoices and account updates
• Update records in internal client management software and assist with processing client cancellation requests

Qualifications

• Natural inclination for being meticulous
• Comfortable asking for clarity when needed
• Customer service experience is a plus
• Experience in a startup or growth environment preferred
• Project management skills and a process-oriented mindset