Billing Specialist

Job Summary

A company is looking for a Billing Specialist (Temp) to support billing operations and assist customers with inquiries related to invoices and payments.

Key Responsibilities

• Act as the first point of contact for customer billing inquiries via phone, email, or chat
• Investigate and resolve billing errors or discrepancies in a timely manner
• Monitor accounts receivable aging reports and perform proactive outreach to customers with past-due balances

Required Qualifications

• High school diploma or GED equivalent
• Minimum 1 year of customer service experience
• Basic understanding of billing, invoicing, or financial transactions
• NetSuite experience and knowledge at intermediate or above level
• Proficient in Microsoft Office, especially Excel and Outlook