Business Analyst

Job Summary

A company is looking for a CX Business Analyst to optimize operational effectiveness and maximize customer value.

Key Responsibilities:

• Engage with stakeholders to understand business goals and pain points
• Gather and analyze functional and technical requirements for projects
• Analyze current processes to identify inefficiencies and design improved workflows

Required Qualifications:

• 5+ years of experience in a Business Analyst role
• Familiarity with IT systems, software applications, and data analysis tools
• Understanding of business principles and industry trends
• Ability to collaborate effectively with diverse stakeholders
• Strong organizational skills to manage multiple projects