Business Applications Associate

Job Summary

A company is looking for a Business Applications Associate to join their remote team.

Key Responsibilities:

• Maintain, customize, administer, and optimize business tools, including CRM and communication platforms
• Create, update, and deliver training on systems and processes for effective team usage
• Collaborate with cross-functional teams to identify process gaps and ensure smooth integration of tools and data flows

Required Qualifications:

• 3+ years of experience managing a Customer Relationship Management tool
• 2+ years of experience with managing business operations tools
• 2+ years of experience documenting business requirements for operational processes
• Experience with SOC best practices and requirements is preferred
• A background in healthcare and experience at a growth-stage start-up is preferred