Job Summary
A company is looking for a Senior User Experience Designer.
Key Responsibilities
- Drive the strategic monitoring and enhancement of the digital user experience for products, services, and channels
- Support digital products and corporate initiatives through technical and operational duties, potentially mentoring less experienced designers
- Conduct user testing to ensure successful design implementations and develop analytic processes to monitor user engagement
Required Qualifications
- Bachelor's Degree and 6 years of experience in User design, or a High School Diploma/GED with 10 years of experience in User design
- Preferred experience in the Financial Services Industry and commercial banking platforms
- Experience working in design systems and conducting user research
- Familiarity with tools such as Figma, Jira, and Confluence
- Current or former experience as a contractor/contingent worker for First Citizens Bank or its subsidiaries is required
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