Call Center Representative

Job Summary

A company is looking for a Call Center Representative to join their team remotely.

Key Responsibilities

• Handle a high volume of inbound calls, averaging 70-90 calls per day
• Schedule appointments, answer questions, and troubleshoot issues for callers
• Ensure timely, efficient, and high-quality service while adhering to company policies

Required Qualifications

• High School Diploma or Equivalent required
• 1-2 years of customer service experience preferred, or 0-1 year of call center experience
• Familiarity with telephone etiquette and customer service basics
• Proficiency with computers and CRM software
• Fluency in multiple languages may be desired